Then, this guide will walk through each and every aspect of why Outlook 2016 Mac keeps asking for Office 365 password in detail. If this box is greyed out or disabled then you need to reset the Windows Credential Manager first.Published: T08:55:02+00:00| How to | 4 Minutes Readingĭoes your Outlook 2016 or 2011 for Mac frequently prompt for authentication while you are connecting with your Office 365 domain? And, you cannot understand what step should be taken for to get rid of this.

Select the Security tab and untick the box that says Always prompt for logon credentials.

Click Account Settings then the first option Account Settings.

All you need to do is under the Account tab select Switch account then add your Microsoft account you use for SuiteFiles:

If you receive the following error you probably have another account still signed in to Microsoft.

When signing out of your account in Outlook you may need to manually click Sign In under the Office Account tab.

Click Sign out (in Outlook the tab is called Account).

Signing out of your account in Word or Outlook:

You will most likely need to enter your Microsoft 365 credentials again so ensure you tick any box that says remember my credentials but it should now work for all future documents you open and not require your credentials. Do this for every line item for MicrosoftOffice16Ĭlose and open your web browser again and go into SuiteFiles.Under Generic Credentials locate all items for MicrosoftOffice16_.

Go to the Credential Manager in the Control Panel of your computer (Control Panel > User Accounts > Credential Manager).Resetting the Windows Credential Manager: For Outlook you can change the security settings.For Word or Outlook you can sign out of your account once then it should resolve.You can reset the Windows Credential Manager.If you're constantly being prompted to log in to your Microsoft account there are a few ways this can be resolved: Fix constant sign-in prompt for Microsoft

Office mac keeps asking for password